Communication Isn’t Optional—It’s My Promise

Communication Isn’t Optional—It’s My Promise

When you list your home, you’re not just hiring a real estate agent—you’re choosing a partner. And one of the biggest breakdowns in that partnership? Poor communication. I’ve heard the stories: agents who disappear after the sign goes in the yard, emails that go unanswered, sellers left wondering what’s happening next.

That’s not how I work.

At Chattahoochee Home Partners, I believe consistent, clear communication isn’t just a professional courtesy—it’s a guarantee. That’s why I offer my Communication Guarantee:
Weekly updates, or I reduce my commission.

Why Communication Matters When Selling a Home

Selling your home is a big decision. There are timelines to manage, buyers to respond to, and details that change quickly. You deserve to know what’s happening—every step of the way.

When communication breaks down, so does trust. And without trust, the process becomes stressful, confusing, and frustrating.

I never want my clients to feel like they’re in the dark. That’s why I made the decision to not just promise communication—but to guarantee it.

What Is the Communication Guarantee?

It’s simple:
I will update you weekly, using your preferred method—text, phone, or email. If I don’t, I reduce my commission.

These aren’t generic updates either. I’ll keep you informed on:

• Showings and feedback

• Market activity around your home

• Marketing efforts and online reach

• Buyer interest or shifts in demand

• Adjustments to improve our positioning

Whether it’s good news, slow news, or tough news—I’ll communicate it with clarity and honesty.

Why I Made This a Promise

In my experience, most sellers don’t expect miracles. They expect effort. They expect follow-through. They want to know someone’s looking out for their best interest.

After more than two decades in construction and real estate, I’ve seen what a lack of communication can cost. That’s why this isn’t just policy—it’s a personal standard rooted in my core values:

• Be present

• Be transparent

• Be accountable

A guarantee puts skin in the game. And I believe your home sale deserves nothing less.

What This Means for You as a Seller

1. Confidence – You’ll never wonder what’s going on with your listing.

2. Clarity – You’ll always know the next step and what to expect.

3. Consistency – Weekly updates keep the process moving and reduce stress.

It’s about more than communication—it’s about respect.

Rooted in Faith and Built on Grit

At Chattahoochee Home Partners, everything I do is grounded in the belief that how we work matters just as much as what we do. That’s why my business is built on grit, fueled by faith, and committed to home.

And communication? That’s the thread that holds it all together.

Let’s Talk About Your Goals

If you're thinking about selling your home in Gainesville or Hall County and want an agent who keeps you informed, listens with intent, and leads with integrity—I’d love to connect.

Ready for the kind of communication that actually makes a difference?
Shannon Sanborn

(706)969-4210

Buying or selling a home is personal — and so is how I do business. Learn more about me.